7bot's Privacy Policy

This Privacy Policy ("Policy") applies to all users of the 7bot platform. When you register, log in or use our services on 7bot, you agree to the terms described in this Policy. This Policy must be read together with our Terms and Conditions — both documents together form the basis of the agreement between you and 7bot. We take user privacy seriously and follow industry-standard practices to protect your information.

This Policy is written for users in Bangladesh and is based on data protection principles applicable in Bangladesh. By opening an account on 7bot, you confirm that you are at least 21 years old and agree to comply with all provisions of this Policy.

7bot collects user information in several ways. The main categories of information collected are described below.

1.1 Information Provided at Registration

We store the information you provide when creating an account. This includes:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in hashed form)
• National ID or passport number (where identity verification is required)

1.2 Transaction Information

Every deposit and withdrawal transaction is recorded. The minimum deposit is ৳300 and the minimum withdrawal is ৳800. bKash, Nagad and Rocket are used as payment methods, and the date, time and amount of transactions made through these channels are recorded on our servers.

1.3 Automatically Collected Information

When you use the 7bot website or app, some information is collected automatically:

• IP address and browser type
• Device model and operating system
• Time spent on the site and pages visited
• Cookie and session data

1.4 Information Collected Through Customer Support

If you contact us via live chat or email, that conversation may be recorded and used to improve the quality of our service.

7bot uses collected information only for the purposes listed below. Your information is not used for any unauthorised or unrelated purpose.

• Creating, verifying and managing accounts
• Ensuring deposit and withdrawal processing
• Sending applicable bonus and promotional offers
• Preventing fraud, suspicious activity and money laundering
• Improving customer service quality and resolving issues
• Fulfilling legal obligations
• Ensuring the security and stability of the platform

Your information is not sold to third parties. We share limited information only with partners necessary to operate the service (such as payment processors), and only under strict confidentiality agreements.

7bot has put in place industry-standard technical and administrative measures to protect your information.

3.1 Encryption

All data exchanged between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology. Passwords are never stored in plain text — they are secured using modern hashing algorithms.

3.2 Access Control

Only authorised staff, and only to the extent required for their work, can view your personal information. All staff are bound by strict confidentiality agreements.

3.3 Data Retention Period

Information is retained for as long as your account is active and, after account closure, for a defined period as required by applicable law. Information is not kept beyond what is necessary unless legally required.

Cookies are used on the 7bot website. Cookies are small text files stored in your browser that help improve the functionality of the site.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions and security; these cannot be disabled.
• Functional Cookies: Remember your preferences and language settings.
• Analytics Cookies: Collect site usage statistics to help improve the service.

4.2 Cookie Control

You can disable cookies from your browser settings, though this may limit some features of the site. To opt out of analytics cookies, contact our customer support.

7bot never sells your personal information. Information may be shared with third parties only in the limited circumstances below:

• Payment Processors: Minimal information is shared with mobile banking platforms such as bKash, Nagad and Rocket to confirm transactions.
• Technology Service Providers: Companies providing hosting, cybersecurity and analytics services receive limited data under contract.
• Legal Authorities: Information may be provided in compliance with applicable law in response to a court order or lawful investigation.
• Fraud Prevention: Limited information may be shared with specialist services to detect and prevent suspicious activity.

Third parties with whom information is shared are contractually required to maintain privacy standards equivalent to this Policy.

As an account holder on 7bot, you have the following rights over your own personal information:

6.1 Right to Access Information

You may request details of the information we hold about you at any time. This request can be made via 24/7 live chat or email.

6.2 Right to Correct Information

If any information in your profile is incorrect or out of date, contact our customer support to have it corrected. Information will be corrected after identity verification.

6.3 Right to Close Your Account

You may close your 7bot account at any time. When you request account closure, we will begin the process of deleting your information except where required by applicable legal obligations. Our Responsible Gaming Guidelines contain details on self-exclusion and account controls.

6.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional messages at any time. Each marketing message includes an unsubscribe option, or you can notify our customer support directly.

7bot strictly enforces a 21+ age policy. Information is not knowingly collected from anyone under the age of 21. An age verification process is in place at registration.

If we become aware that information about a minor is in our system, it will be deleted immediately and the associated account will be closed. If you have any information about this, please notify our customer support.

7bot reserves the right to change or update this Privacy Policy as needed. If there are any significant changes, we will notify you by email or through the platform. Continuing to use the platform after a change will be taken as your agreement to the updated policy.

You can read our About Us page to learn more about 7bot and how it operates. Always check the "Last Updated" date at the top of the page — this is the date of the current version in effect.

If you have any questions, concerns or complaints about this Privacy Policy, contact us through the channels below. Our team provides support in both Bengali and English.

We generally respond to complaints as quickly as possible. Identity verification may be required for privacy-related requests. For more general questions, our FAQ page may be helpful.

This Privacy Policy is governed by applicable laws and regulations. Any dispute or claim relating to this Policy will first be addressed through 7bot's customer support.

Any word or term used in this Policy that is not defined here will be interpreted in accordance with our Terms and Conditions.